What should I do if my game crashes?

We're working on optimizing and improving the performance of the game with each update, however some older devices may still encounter crash...

I'm stuck on a loading screen

If you launch the game and find it’s stuck on the loading screen, there are a few troubleshooting steps we suggest undertaking in order to g...

How to send in-game Logs

If you encountered a critical issue or stuck in any part of the game, sometimes we may ask you to send us your in-game Logs, so we could gat...